Frequently Asked Questions

Just Appeals (JustAppeals), powered by Legion AI, provides AI-driven prior authorization appeals, denial prevention, and peer-to-peer preparation tools for health systems and specialty practices. Our platform helps billing specialists, administrative teams, and clinicians generate physician-grade, payer-aligned documentation that supports front-end approvals and reduces downstream payment denials. JustAppeals is part of Just Healthcare Solutions™, a complete healthcare operations company.

Just Healthcare Solutions™ (justhealthcaresolutions.com) is our parent company and a complete solution for healthcare billing, operations, prior authorizations, appeals, and EHR connections. It brings together JustConnect™ (our proprietary connection engine), Gravity™ (operations and revenue cycle management), and JustAppeals (Responder™, Submission Co-Pilot™, and P2P Co-Pilot™) so health systems can run access, authorization, and reimbursement on one connected platform.

Our platform is built for health systems, hospitals, academic medical centers, cancer centers, and specialty practices across radiation oncology, radiology, medical oncology, behavioral health, cardiology, surgery, and other service lines that face complex prior authorization and denial management challenges. Billing specialists, revenue cycle teams, and administrative staff benefit most directly, but the impact extends across the entire organization.

Many of our partners see meaningful financial impact within the first several weeks to a month. Over 24 months, a number of our partners have realized an additional five to eight million dollars in revenue generation through optimized approvals and denial prevention.

Just Appeals is not just software. Our platform is paired with real people from Legion, real expertise, and a hands-on approach that supports your team at every step. We ensure that those doing the hardest work have both the tools and the guidance to succeed.

JustAppeals started in radiation oncology, including proton and photon therapy, which is one of the most complex and unique prior authorization and appeals environments in medicine. That foundation now extends across specialties: we support radiology, medical oncology, behavioral health, cardiology, surgery and orthopedics, neurology and pain, specialty pharmacy, and many more. Each specialty uses curated clinical and payer policy databases specific to its procedures and coverage criteria.

Yes. While our origin is in radiation oncology, the same clinically grounded, policy-aligned reasoning applies to any service line with high prior authorization scrutiny. Behavioral health level-of-care determinations, cardiology imaging and device authorizations, advanced radiology imaging, spine and orthopedic surgery, and specialty medications are all supported today, and new specialties are added as partners bring them to us.

No. Our products are intentionally designed to enhance existing teams, not replace them. Billing specialists and administrative staff gain tools that let them operate with the consistency and insight of a revenue-focused physician and denial management expert, which strengthens team culture, reduces burnout, and improves interdisciplinary harmony.

Three things set us apart: our clinical depth (curated, hand-selected, quarterly-updated clinical and policy databases rather than generic AI output), our human layer (direct in-person, phone, and email access to experienced professionals throughout implementation and ongoing use), and our results (partners have realized five to eight million dollars in additional revenue within 24 months). We are a partner in your revenue cycle, not a standalone tool.