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Frequently Asked Questions
Find answers to common questions about our platform, implementation, security, and how we help health systems optimize revenue.
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General
7 questions
Just Appeals, powered by Legion AI, provides AI-driven revenue optimization and denial prevention tools for healthcare systems. Our platform helps billing specialists, administrative teams, and clinicians generate physician-grade, payer-aligned documentation that supports front-end approvals and reduces downstream payment denials.
Our platform is built for health systems, cancer centers, radiation oncology departments, and other specialty care providers who face complex prior authorization and denial management challenges. Billing specialists, revenue cycle teams, and administrative staff benefit most directly, but the impact extends across the entire organization.
Many of our partners see meaningful financial impact within the first several weeks to a month. Over 24 months, a number of our partners have realized an additional five to eight million dollars in revenue generation through optimized approvals and denial prevention.
Just Appeals is not just software. Our platform is paired with real people from Legion, real expertise, and a hands-on approach that supports your team at every step. We ensure that those doing the hardest work have both the tools and the guidance to succeed.
Our deepest expertise is in radiation oncology, including proton therapy, where prior authorization scrutiny and denial risk are among the highest in medicine. Responder™ is currently available for proton workflows, with photon workflow support expanding shortly, and our roadmap extends to additional high-complexity specialty areas over time.
No. Our products are intentionally designed to enhance existing teams, not replace them. Billing specialists and administrative staff gain tools that let them operate with the consistency and insight of a revenue-focused physician and denial management expert, which strengthens team culture, reduces burnout, and improves interdisciplinary harmony.
Three things set us apart: our clinical depth (curated, hand-selected, quarterly-updated clinical and policy databases rather than generic AI output), our human layer (direct in-person, phone, and email access to experienced professionals throughout implementation and ongoing use), and our results (partners have realized five to eight million dollars in additional revenue within 24 months). We are a partner in your revenue cycle, not a standalone tool.
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